Frequently Asked Question

We accept debit/credit card payment via Visa, Mastercard, American Express.

Alternatively, Domestic (Singapore) customers may make payment via: PayNow to UEN or Bank Transfer:

Please transfer the exact amount and email contacts@owlmoment.sg / whatsapp us with the product name, transaction information and picture of the receipt within 24hrs. Failure to do so will result in orders being cancelled with or without prior notice. Should you meet with any difficulties with payment, please whatsapp us and we will assist you ASAP.
Currently we are fully operating online, this is the main reason why we are able to sell our product at lower and affordable price.
Yes! All our products are made from 18k Solid gold available in White / Yellow and Rose gold.
Yes! All our diamonds and gemstones are authentic and natural sourced with intergity.
Nope. We do not sell lab-made diamond.
Yes you can, but only limited to first time customer and up to 5 pieces. Please whatapp us for appointment and we will try to fit in your busy schedule!
Of course you can! Drop us an email with your specifications and requirements and we will get back to you ASAP!
At Owl Moment, we mostly bring in common ring size like US6.5 or US7. For other sizing pre-order are required (addidtional charges may incurred for US8 and above)
You may refer to our sizing guideline.
Unfortunatly, we do not offer any resizing services as we are mostly made to order. Please do choose your sizes with care.
You may refer to our sizing guideline.
Our Jewellery are made to be worn everyday, therefore it requires very little care.
You may refer to the jewellery care guideline.